Shipping & Handling

Shipping & Handling Information

Pick-Up or Delivery

  • Pick-Up: Available at our Nunawading store.
  • Delivery: We deliver primarily within Metropolitan & Greater Melbourne. For areas outside Melbourne, weโ€™ll contact you with delivery options, costs, and timelines.

Delivery Details

  • Our team handles all deliveries and can assist with installation if required.
  • Delivery is scheduled at a convenient time for you.

Timelines

  • As our furniture is made to order, delivery takes 6โ€“12 weeks. Most orders are completed within 8โ€“10 weeks.
  • Weโ€™ll keep you updated throughout the process.

Delivery Costs

  • Pick-Up: Free from Nunawading HQ.
  • Sydney Metro: Flat rate of $350.
  • Melbourne Delivery:
    • Metropolitan: Small Orders: $95 | Other Furniture: $155
    • Greater Melbourne: Small & Medium Orders: $155 | Large Orders: $255
  • Free Delivery: Applies to all Weave Products and the Butterfly Stool.

For deliveries outside Melbourne or Sydney, we work with trusted partners. Contact us for a personalized quote.

Important Information

  • Ensure clear access to the room where the furniture will be placed.
  • Notify us of staircases or narrow spaces in advance.
  • Measure hallways, doors, and corridors to confirm the furniture fits.

Our Guarantee
We aim for 100% satisfaction:

  • If anything happens to your furniture within the first 5 years, weโ€™ll fix or replace it.
  • Our furniture is built to last a lifetime.

Why Choose Naco Delivery?

  • Experienced in-house team with 15+ years of expertise.
  • White gloveย service: We place your furniture exactly where you want it and make adjustments as needed.
  • Sustainable delivery: No single-use packaging materials.

If you have questions, feel free to contact us. Thank you for choosing Naco Design!

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